Tech Pros

Discover how Microsoft Copilot and Google Gemini can make your workday a little smarter and a lot easier. In this session, you will explore key features of both tools, learn when and how to use AI responsibly at Penn State, and practice turning vague prompts into great ones. Perfect for anyone curious about using Copilot and Gemini without feeling overwhelmed! Feel free to bring your laptop and follow along throughout the session.

TBD

Panel members will discuss the goals, structure, activities, and initial outcomes of the Penn State IT AI upskilling initiative

Attendees will learn best practices for building AI Studio agents

This session will provide basic training to use the AI Studio platform including chatting with multiple models and building basic agents. Attendees should have their laptop or phone to try exercises.

This presentation will provide an in-depth look at Penn State's Online Education deployment of data and analytics infrastructure on Microsoft Azures. It will outline the architectural approaches that were used, the operational realities encountered, and the lessons learned throughout the implementation process. Key focus areas will include governance design, service selection, scalability planning, interoperability with university systems, and strategies for managing cost and complexity.

Become familiar with what the Operations Center (OC) does to help keep systems/networks running at Penn State and how it can help you.
Learn the scope of the networks and Data Center resources that are tracked. Familiarize yourself with the Telecom Closet Card Access Request" process. Understand the Major Incident process and how to get the OC to post your IT Alerts.

This session will focus on using leadership to solve complex problems all around you. While having the technical know-how is always a bonus, understanding the root of problem solving at its core can unlock a bit of leadership in all of us!

Attendees can expect to hear how leadership can make a big difference in problem solving. And by using core leadership (and decision making) fundamentals, anyone can improve this skill!

Microsoft Bookings is part of the Office 365 Suite. Bookings can be used to setup appointments for services provided by staff. A demonstration of how the College of the Liberal Arts IT department uses Booking to schedule everything from a remote session with Technician to a deploying a new computer.

This session presents the training model used by Penn State IT Online Education & Outreach. We will cover how training is integrated into project management to develop training plans for business solutions.

Outcomes: An understanding of how training is integrated into the project management cycle, how training plans are developed from the training model, and how training planning impacts the success of our business solution projects.