Penn State IT Staff Advisory Council Presents: Listening Sessions Report

At the beginning of 2026 your Penn State IT Staff Advisory Council hosted a series of Listening Sessions where we requested feedback around how the people of Penn State IT were feeling about various aspects of their job, and the culture. We then aggregated this data and prepared a report that we shared with Penn State IT Leadership. For transparency and accountability reasons, we are excited to share this report with you (it is also available on our Sharepoint site).

Leveraging Your Top 30 Accessibility Audit

Being asked to develop a full remediation plan for your unit can be intimidating, but your initial accessibility audit of your "Top 30" items is an effective first step. In this session, we will discuss how an audit of your content, including your website, public documents, training or course materials and marketing content across channels can inform plans to identify high priority items, commonly used workflows in your unit, and which skills individuals need training on.

Solving the Software Request Challenge: A Form Redesign Journey

The Office of Central Procurement collaborated with Outreach and Online Education to analyze, map, and rebuild the Software Request Form. This presentation will cover the redesign process and explain the form's essential role in compliance: the structured Q&A format ensures that appropriate compliance partners can effectively review requirements and negotiate suitable agreements based on each software use case.

Browse bravely with our next generation VPN - Prisma Browser

This presentation introduces Prisma Browser from Palo Alto Networks and explains how a secure enterprise browser can help protect university users, data, and web-based applications. Attendees will learn how Prisma Browser applies security controls directly at the browser level to reduce phishing risk, prevent data leakage, and provide safer access to cloud and SaaS services used for teaching, research, and administration without having to install the GlobalProtect VPN client.

Why is the Site Down?! Understanding and Defending Against DDoS Attacks

This presentation provides a practical, high-level overview of Distributed Denial-of-Service (DDoS) attacks and how our university defends critical systems, online learning platforms, and public-facing services against them. We will explain common attack methods, what an attack looks like from a campus network perspective, and how modern mitigation services are applied.

How Equidox Can Fix Difficult PDFs

This session will show how the Penn State Equidox service can remediate PDFs that are difficult to tag including scanned files, infographics, math content and other technical content. The session will cover basic zoning and tagging, adding information for screen readers, OCR tools and inserting MathML for HTML export.  

A picture tells the story: How to use Lucidchart AI to quickly create visual documentation

We know a picture can quickly create shared understanding across audiences.

Documentation is often one of the most overlooked parts of a project.

Yet visualization and documentation are critical to the creation and support of applications and services. They enable collaboration, shared understanding, ensure compliance, and helping less technical audiences understand the solutions we produce.

As-built diagrams are critical to recording what was built, the technical and security controls implemented, and for tracking drift and change of environments over time.

Guarding the Gate: Linux Security with CyberArk SIA

This presentation explores how to protect Linux SSH access using CyberArk’s modern access model. We’ll cover why this approach reduces risk, walk through set up and configuration with real examples, and what it looks like in practice through a live demo.