Telephony Transformation Project Update

In this presentation, we’ll provide updates on our transition from the Cisco telephony service to Microsoft Teams telephony service and share about our collaboration with Microsoft and Continuant for use cases that we currently can't move to Microsoft Teams (as of February 2024).

Discover the latest progress, insights, and best practices. We’ll also reserve ample time for an interactive question and answer session.

Creating Effective Advisory Groups: A User-Centric Approach

Obtaining feedback from key stakeholders and users for programs, services, and implemented technology is a critical part of any team’s success. In this session, Teaching and Learning with Technology(TLT) will discuss how two advisory groups, one comprised of students and the other of faculty, were created.

Less Sludge: Showcasing Power Automate Projects Across the Commonwealth

As the Commonwealth Campuses are asked to do more with less, how do we creatively solve campus problems with our limited funds, staff, and time? In this presentation, panelists will talk about how campuses have leveraged Power Automate to reduce ‘sludge’: what Cass Sunstein calls the red tape, emails, and procedural barriers that stop people from getting things done. 

It Just Works*: Using Microsoft Configuration Manager to deploy and administer CLM systems

Transitioning CLM systems and tasks from BigFix to MCM is not always a straightforward copy/paste operation. This session aims to provide participants with a working knowledge of MCM concepts as used in CLM such as Deployment Types, Global Conditions, Task Sequences, and Application Groups; it will also reiterate some key differences between BigFix and MCM. Time permitting, participants will also have the opportunity to bring forward technical issues they may have encountered so far while packaging their applications for the Fall '24 semester. 

Breaking Barriers: Enhancing Online Synchronous Courses and Shared Courses through AI Webcam Integration

Join us for an insightful session about how faculty implemented the Insta360 Link AI-powered webcam and advanced pedagogies within online synchronous, hybrid, and shared courses as part of the 2023 TLT Faculty Engagement Awards. The leading-edge webcam technology has the versatility of various modes including those that offer an overhead mode, whiteboard mode to utilize a whiteboard behind those using the camera and not be tethered to one area, and much more.

 

Dear Security, what do you want now!? Sincerely, IT Professionals

Session Description:

Ding Dong! Cyber Calling! Kyle and Natalie are back by popular demand to entertain the masses (or bore the audience to tears) for the third year in a row. In this conversational presentation, we will explore the outlook for cybersecurity, cyber risk management, and information security compliance in 2024 and beyond. This session walks through emerging threats, technologies, frameworks, and the potential impacts they may have on Penn State’s teaching, learning, and research missions and its business operations. 

Beyond Ticketing: Maximizing ServiceNow's Impact on University Operations

For years ServiceNow has been perceived as the centralized ticketing system managed by Penn State IT. However, the reality is that ServiceNow is an integrated platform capable of enhancing service delivery, increasing overall operational efficiency, and aligning IT with the University’s business priorities across departments and functions.
 

Bourbon and Bytes: Crafting Success in IT Projects with a Splash of Whiskey Wisdom

Session Description:

Do you love bourbon? We sure do! But even if you don't enjoy this lovely libation, join us as we discuss how our shared interest in shots has helped us grow as colleagues and friends despite working in different places with different skill sets and jobs. Sorry, no samples, but we'll give you a list of our favorites bottles, including one that's distilled in Pittsburgh. 

Session Outcomes:

Supporting learning spaces at scale: Creating a common classroom experience University-wide

Discover how Penn State is supporting learning spaces with the implementation of a Learning Spaces Manager (LSM). The LSM is an online tool that offers a single location for faculty and staff to upload, store, and communicate important data related to our learning spaces. Our learning spaces are critical to student success and through this tool, the University will track issues, maintain inventory, and schedule assessments to ensure faculty and students have what they need to make the most of their learning experiences, inside the classroom and beyond.