Presentation

MS Teams is a powerful hub for communication and facilitating work. Whether you are running a project, working with colleagues, or just using MS Teams to communicate, we will share best practices that we learned by using MS Teams to facilitate cross-unit projects. We will touch on file storage & organization, when to post in a channel vs use of email, how to keep all chats organized, and more! 

Our business partners at Penn State have a number of problems that they look for IT to solve. Often, they come to us with an IT solution in hand, and just want us to implement. Or we have a standard IT solution that we implement with little thought to if it's the best solution for the problem or what the long-term cost may be. However, as budgets get tighter and IT teams become smaller, IT units need to be more thoughtful about the solutions we put in place.

You have determined a business need for your organization.  How do you determine the right solution to meet that need?  After selecting a solution, how do you ensure that your deployment plans meet the needs of your stakeholders?  Pilots help project teams incorporate outside perspectives to improve the quality of their deliverables.

Procurement has gone through a transformation effort and one of the outcomes is dedicated teams to focus on IT hardware and software including related implementation professional services. These teams, along with the EP&I group, are working to develop procurement related processes and procedures to help create better partnerships between Procurement and IT. The goal is that the procurement process is smoother, easier to navigate, and results in better outcomes for both groups.

Discover the value and structure of an effective IT analysis.

Presenters will walk through:

1. The value of an analysis
2. The analysis process
3. The analysis products
4. Benefits and impact on an enterprise project

IT projects deliver technical solutions that then become operationalized as services. But in some units, the project ends as soon as the technology goes live, leading to little or no documentation, no hand off to the support team, and lack of closure for the customer, who still sees the project manager or lead developer as their contact for any future questions. This can become unsustainable over time for both the project teams and the service management team.  

Whether you're gearing up for minor tweaks or a major content transformation, creating a plan is your shortcut to success. Join us as we delve into prioritization strategies, essential steps, and progress tracking to help boost your content.

Let’s unwrap the Audit process and understand the details involved!  In this session, we’ll give a behind-the-scenes look at Internal Audit.  Specifically, we will review the overall audit planning and scoping process, the IT audit program and topics covered (including application audits), and the most common findings to equip you with the knowledge to reduce your overall threat posture.

Description:

• Review the process to determine if electronic signature is needed.  
• Review reasons why electronic signature is important.
• Review options for approvals where electronic signature is not needed.

Outcomes:

• Clarification to attendees as to the need of electronic signature and what the process is and the capabilities.
• Other Penn State IT options for electronic forms.

Review our new Prisma Access (GlobalProtect) service. Review the next steps to better secure our remote workforce.