The Penn State Operations Center - What does it do and what's in it for me?

Become familiar with what the Operations Center (OC) does to help keep systems/networks running at Penn State and how it can help you.
Learn the scope of the networks and Data Center resources that are tracked. Familiarize yourself with the Telecom Closet Card Access Request" process. Understand the Major Incident process and how to get the OC to post your IT Alerts.