Penn State's Design System

In this session, I'll share the current state of Penn State's Design System, highlighting how it has grown and showcasing components/pages in production across the University's web ecosystem. Outcomes include a greater understanding of where we are, where we're going, and how we plan to prioritize both the user and authoring experiences along the way.

Online Education Implementation of enterprise data capabilities on Azure

This presentation will provide an in-depth look at Penn State's Online Education deployment of data and analytics infrastructure on Microsoft Azures. It will outline the architectural approaches that were used, the operational realities encountered, and the lessons learned throughout the implementation process. Key focus areas will include governance design, service selection, scalability planning, interoperability with university systems, and strategies for managing cost and complexity.

The Penn State Operations Center - What does it do and what's in it for me?

Become familiar with what the Operations Center (OC) does to help keep systems/networks running at Penn State and how it can help you.
Learn the scope of the networks and Data Center resources that are tracked. Familiarize yourself with the Telecom Closet Card Access Request" process. Understand the Major Incident process and how to get the OC to post your IT Alerts.

Solving Difficult Problems Using Leadership or OMG how did I get here?

This session will focus on using leadership to solve complex problems all around you. While having the technical know-how is always a bonus, understanding the root of problem solving at its core can unlock a bit of leadership in all of us!

Attendees can expect to hear how leadership can make a big difference in problem solving. And by using core leadership (and decision making) fundamentals, anyone can improve this skill!

Booking a schedule

Microsoft Bookings is part of the Office 365 Suite. Bookings can be used to setup appointments for services provided by staff. A demonstration of how the College of the Liberal Arts IT department uses Booking to schedule everything from a remote session with Technician to a deploying a new computer.

Project Training - Cross Functional Training Planning and Delivery

This session presents the training model used by Penn State IT Online Education & Outreach. We will cover how training is integrated into project management to develop training plans for business solutions.

Outcomes: An understanding of how training is integrated into the project management cycle, how training plans are developed from the training model, and how training planning impacts the success of our business solution projects.

How to reduce your dependency on phone lines

In this session participants will learn how alarm panels (fire & security) can be added to the network increasing reliability and eliminating expensive phone lines. We will also identify all the necessary components and outline the general processes for migration. The session will also cover the long-term benefits of moving panels to the network, including the ROI of the initial investment.

Penn State IT Staff Advisory Council Presents: Listening Sessions Report

At the beginning of 2026 your Penn State IT Staff Advisory Council hosted a series of Listening Sessions where we requested feedback around how the people of Penn State IT were feeling about various aspects of their job, and the culture. We then aggregated this data and prepared a report that we shared with Penn State IT Leadership. For transparency and accountability reasons, we are excited to share this report with you (it is also available on our Sharepoint site).