Tech Pros

This presentation will provide an in-depth look at Penn State's Online Education deployment of data and analytics infrastructure on Microsoft Azures. It will outline the architectural approaches that were used, the operational realities encountered, and the lessons learned throughout the implementation process. Key focus areas will include governance design, service selection, scalability planning, interoperability with university systems, and strategies for managing cost and complexity.

Become familiar with what the Operations Center (OC) does to help keep systems/networks running at Penn State and how it can help you.
Learn the scope of the networks and Data Center resources that are tracked. Familiarize yourself with the Telecom Closet Card Access Request" process. Understand the Major Incident process and how to get the OC to post your IT Alerts.

This session will focus on using leadership to solve complex problems all around you. While having the technical know-how is always a bonus, understanding the root of problem solving at its core can unlock a bit of leadership in all of us!

Attendees can expect to hear how leadership can make a big difference in problem solving. And by using core leadership (and decision making) fundamentals, anyone can improve this skill!

Microsoft Bookings is part of the Office 365 Suite. Bookings can be used to setup appointments for services provided by staff. A demonstration of how the College of the Liberal Arts IT department uses Booking to schedule everything from a remote session with Technician to a deploying a new computer.

This session presents the training model used by Penn State IT Online Education & Outreach. We will cover how training is integrated into project management to develop training plans for business solutions.

Outcomes: An understanding of how training is integrated into the project management cycle, how training plans are developed from the training model, and how training planning impacts the success of our business solution projects.

In this session participants will learn how alarm panels (fire & security) can be added to the network increasing reliability and eliminating expensive phone lines. We will also identify all the necessary components and outline the general processes for migration. The session will also cover the long-term benefits of moving panels to the network, including the ROI of the initial investment.

At the beginning of 2026 your Penn State IT Staff Advisory Council hosted a series of Listening Sessions where we requested feedback around how the people of Penn State IT were feeling about various aspects of their job, and the culture. We then aggregated this data and prepared a report that we shared with Penn State IT Leadership. For transparency and accountability reasons, we are excited to share this report with you (it is also available on our Sharepoint site).

Come get to know the Penn State IT Staff Advisory Council! This Panel Discussion includes the officers of the Penn State ITSAC, as well as representatives Academic IT, Campus IT, and other IT organizations across Penn State. It is our first year in existence and we would like to know what YOU want from US! Let's have a conversation about how the Penn State ITSAC can best represent the Penn State IT Community.

Attendees will gain an understanding of recommended EAD Group policy object (GPO) design leveraging Monolithic and Functional designs. A focus on troubleshooting and diagnosing group policy issues, long logon times and conflicting policies. Attendees should leave with a better understanding of group policies and how they can resolve long logon times.

Being asked to develop a full remediation plan for your unit can be intimidating, but your initial accessibility audit of your "Top 30" items is an effective first step. In this session, we will discuss how an audit of your content, including your website, public documents, training or course materials and marketing content across channels can inform plans to identify high priority items, commonly used workflows in your unit, and which skills individuals need training on.